“Everyone is worthy to see the Eiffel Tower, London’s Tower Bridge and Italy’s beauty,” says Victoria Page, a travel advisor to the agency. This is why a reason page has created a point of working with customers who have disabled. “Whether someone has the issue of mobility, an immune system disorder, autism spectrum disorder, or memory challenges, I try to offer peace of mind,” says page.
In a mission, he has found a strong partner in the hotel industry, who recently took major steps to better adjust more than 1 billion people worldwide who have disability.
“We are all welcoming” in business, and we want everyone to feel great, whether you are or what are your abilities, “says Apoorva Gandhi, a senior vice -president Marriott InternationalThe company has worked to go beyond the needs of the Disabled Act of Americans in recent years, saying: “Small gestures can have a major impact.”
Four brands prioritizing accessibility
This global chain has recently emphasized supporting passengers with impaired vision. It is the first hotel company to partner with B My Eyes, a free mobile app that combines blind and low -vision users with Hilton Staff, which are available to provide virtual assistance. The tool does some work like a facetime call: as guests navigate public places, lifts and even their room, assistants help them receive around and thermostats, coffee machines and window blinds Use items like.
Hayat recently participated with non -profit hultiturcity, so that invisible disabled people could be better adjusted before understanding and coming to the needs of neuroduliac travelers. The brand now provides a 3-D room tour and sends elaborate pre-reconciliation emails, both devices that describe as a assistant for conditions including Kulaturcity ADHD, Autism Spectrum Disorder and Dyslexia.
The company began working in its room for all initiatives before the epidemic, working with third-party organizations such as disability: Regarding the disabled to conduct survey with the disabled what they really want to see in the inclusive hotel. “They were not shy – and we didn’t want them,” Gandhi recalls. The most frequently heard suggestions were large bathrooms, flexible bed heights, low-pile carpeting mobility devices and slipping doors. Methods of implementing these solutions are now written in the inclusive design guides of the mariot, which affects how new properties are made.
This stockhom-based brand, which has more than 250 properties in Northern Europe, first set its internal access standards in 2005. Today, the list of 159 Must-Haves includes reception and colored-coded asanas include sugarcane holders-to find in public places. In addition, there are allergic-sensitive rooms of scandic in the list, which are domesticated-and are carpet-free and Swedish are toilets approved by asthma and allergies.
A version of this story first appeared in the March 2025 issue. Travel + holiday Under the title “Making the hotel more hospitality.,
