FTC President Andrew Ferguson discussed the difficulty on the cancellation of the gym on ‘The Bottom Line’.
American federal trade commission (FTC) on Wednesday filed a lawsuit on La Fitness operators for allegedly “extremely difficult” to customers to cancel their membership.
Fitness International and Fitness and Sports Club, which operates gym chains including La Fitness, Esporta Fitness, City Sports Club and Club Studios, has illegally charged hundreds of crores of dollars. Recurring fee According to the complaint, through the processes of difficult cancellation.
FTC President Andrew N. Ferguson told Fox Business on ‘The Bottom Line’ on Wednesday, “Jim cancellation is very long difficult for Americans.” “It has been going on for so long that the show ‘Friends’ did an entire episode about how difficult it is to cancel the gym membership.”
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Dallas, Texas, a re -opened la fitness club in 6 June, 2020. (Dan Tian / Xinhua Getty Image / Getty Image)
Federal Trade Commission Chairman Andrew Ferguson testified to financial services at Washington, DC on May 15, 2025 in Reburn House Office Building and the general government before the sub -committee of the House Approach Committee. (Kevin Dietsch/Getty Images)
There are difficulties in cancellation of tens of tens Their membershipCancellation often requires members to talk to specific managers who were often unavailable, and those who tried to cancel their membership by mail also ran into challenges, according to the FTC.
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Ferguson told Fox Business, “The allegations we have made in our complaint is that the LA is providing the method of cancellation of fitness to consumers.” “You had to mail to a form, or you had to go to a brick-and-mortar gym. … You had to cancel a specific person then, and that person was often not there.
“That’s about this suit,” said Ferguson. “It is about improving the lives of Americans in specific ways and saving them the money they have to spend on the members they no longer want.”
The FTC is demanding funds to refund the affected consumers and allegedly demanding a court order to prevent unfair practices.
“We are confident that we will be strong in court,” Jill Hill, Chairman of Club Operations for Fitness International, said in a statement.
“Our company works diligently to follow everyone health club In order to cancel the state law and especially in each cancellation method, especially required by each state about cancellation of membership, to offer each cancellation method. … We will continue to strictly defend our practices, ensuring our members to gain clear, simple and fair membership experience. ,
A la fitness sept 15, 2022, levitown, NY (Bruce Bennett / Getty Image / Getty Images)
According to FTC, Fitness International and Fitness and Sports Club membership is provided, which is priced at $ 299 per month, alternative ad-on services are available.
FTC, which works to stop Unfair business practicesAccording to Reuters, the first has targeted difficult-to-cancer membership and recurring fees.
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FTC and Fitness International did not immediately respond to the request of Fox Business for comments.
