Amazon’s CEO Andy Jassi speaks during the launch event on New York City, US, US, 26 February, 2025.
Brendon McDermid | Roots
HeroicIn an attempt to infect generic artificial intelligence beyond a wide health of its e-commerce universe, recently began testing a health-focused chatbot with a shopping assistant and users.
AI has become a major investment area in Amazon, including its retail, cloud computing, equipment and health care business. Within the retail business, Amazon has already launched a shopping chatbot, which is the AI auxiliary and AI shopping guide for vendors.
New services Amazon’s test appeared on its app or website in recent weeks. The shopping tool, called Ruchi AI, inspires users to describe an interest “using their words”, and then it generates a curate selection of products. This feature allows consumers to browse for products that use more consequent language and differ from the main discovery bar on Amazon’s website.
Amazon’s interests allow AI facility to make users to input more interactive discovery query
Heroic
Within its main app, Amazon has a landing page for convenience.
“Describe your interest, such as ‘coffee browing gadgets’ or ‘latest pickles’ – and we will find relevant products for you,” the page says. Other suggested discoveries include “children’s books are involved in dealing with perseverance and failure,” and “brain teasers that are not very difficult, are out of wood or metal.”
Amazon CEO Andy Jassi said last month that employees have created about 1,000 generative AI applications across the company in the process of manufacturing. Its cloud unit provides a chatbot for businesses, called Q. In commerce, the company has rolled out services for consumers as well as its millions of third-party vendors.
Amazon is also searching for methods that AI can address medical requirements. The company is testing a chatbot on its website and a mobile app called “Health AI”, which can answer the questions of health and welfare, “Provide general care options for health care needs, and suggest products.
Whereas RoofAmazon’s shopping can suggest products such as chatbott, ice pack and ibuprofen, health AIs, which provides users to provide medical guidance and care tips to users, such as how to deal with cold symptoms or flu. The site says that service cannot provide personal medical advice.
Some reactions have a “clinically verified” badge feature, which reflects information that is “reviewed by the US-based licensed physicians,” Amazon.
Health AI also accompanies the clinical services offered by a medical, primary care provider along with Amazon’s online pharmacy. It acquired around $ 3.9 billion In 2022.
Amazon recently began testing a health -related AI assistant that may provide medical guidance and suggest products.
Heroic
More consumer Liberal AI is hugging As a shopping tool, and with features like Health AI and Interest AI, Amazon wants shopkeepers to use his services on rivals such as Openai’s chat.
With adequate use, Amazon can achieve valuable insights on methods that people are interacting with AI assistants because the company prepares Alexa to overhall, digital assistants that were launched more than a decade ago.
Amazon announced Alexa+Later at the end of last month, a new version of embedded technology with generic AI. The company says that Alexa+, which is yet to roll out, is capable of handling more complex tasks and can act as a “agent” by taking action without their direct involvement for users.
Andrew BellAn Amazon e-commerce manager for the National Fire Protection Association, who also publishes research on Amazon’s patent filing and AI development, came new shopping and health facilities and recently Posted about them On LinkedIn.
Bell said in an interview that Alexa+ can potentially attract a model developed for Amazon applications such as health to answer questions.
“If there is any health -related question, Alexa+ is probably going to call the health AI,” Bell said. “If there is a question related to the product, Alexa can call+ roofs.”
Amazon did not make a comment for this story.