“We also look for those who want to learn and grow and who will thrive within the team’s environment,” they say. “If a team member is a professional communicator and understands how we serve each other, they are Harsthhouse content.”
Some skills are harder than others, tell the truth. “A task of actually taking care of a desired result is ethical. Balance between a high level of creativity, a terrible communicator and a focused determination to excel at the highest level of customer service is a rare discovery.
“On one side, I think it is difficult to find special people, as less people are entering the industry,” they say. “On the other hand, people are changing companies more often, so (in some ways) it can be a little easier. If a company does not take good care of its people, they will have a rotating door – and this is an opportunity for Harsthhouse.
“Our average seniority for team members in Harsthouse is now 13 years old, with more than 20, 25 and over 30 years,” True says. “We try to sing our team how brilliant it is to work in Harsathhouse.”
