Sony Xperia 1 VII Made its debut in the market last month, but the flagship is not available for purchase from the beginning of July, not at least through official channels.
Japanese company Announced in early July It is starting an investigation as to what major electrical issues appeared, causing unexpected power-off, restart, and inability to power.
The number of units affected by these electricity issues is unknown, but Soni today announced that its investigation concluded that the manufacturing process could cause the failure of the circuit board “Xperia 1 VII small number of smartphones,
more importantly, Sony Successfully identified and announced every affected smartphone Plan to start a free replacement programWhich allows customers to replace their defective Xperia 1 VII units with new people, free.
Sony fans who own an Xperia 1 VII, influenced by these electric issues, will be able to enroll in the replacement program starting from July 21, 2025. Even if you know that your phone is affected by issues, then your Xperia 1 VII’s IMEI number should be in the list of Sony’s affected units.
Identify the IMEI number of your phone.
- Go to settings
- About tap system / phone.
- Regarding the phone menu, tap on the situation / IMEI information.
- IMEI number is listed between phone information.
If you cannot power your Xperia 1 VII, you can find the IMEI number printed on the top line of the phone’s SIM tray and on the edge of the sleeve that wraps around the packaging box.
Verify your IMEI number Soni’s Imi Checker To see if it is affected.
If your phone is affected, you have two options:
- Phone purchased through Sony online store: Sony will contact you directly in the coming days (or you can Contact the company here,
- Phone purchased through another retailer: Find the nearest Sony authorized service centerOr Contact Soni,
Sony recommends all customers with faulty Xperia 1 VII units to backup any important data until the replacement program is closed.
Is Sony’s mobile division in danger after Xperia 1 VII Fiasco?
From 1 April 2019, Sony no longer has a dedicated mobile division. The Japanese company decided to integrate its mobile business in a newly created division called electronics products and solutions. After losing one billion dollars in several quarters between 2018 and 2019, Sony was forced to shrink the mobile division and move the smartphone productive plant to Thailand. It is important to mention because Xperia 1 VII is probably Sony’s first flagship smartphone manufactured with the help of a third-party company. Sony used third-party manufacturers to produce its smartphone, but only for mid-range devices.
Despite rumors that Sony plans to get out of many European markets, the Japanese company had actually great in the 2024 financial year. Sony revealed that the revenue of its mobile business was slightly above in Q3 2024 as compared to the previous year. This is especially important because Sony launched two phones in only 2024: Xperia 1 VI and Xperia 10 VI.
Personally, I do not think Sony will completely get out of the smartphone market. Xperia 1 VII power issues will negatively affect the company’s revenue, but if only a few low number of units are to be replaced as suggested in Sony Its recent statementSuch dramatic measures are unlikely to lead.
